Returns & Refunds

We want you to feel completely at home with your Feméra ritual. If it is not the right fit, we have made returns simple and fair.

Our 30-day guarantee

Every Feméra product is backed by a 30-day money-back guarantee. Take it daily, give it a proper try, and if you do not feel the difference we will refund you — even on opened products.

How to start a return

1. Head to our contact page and send us your order number.
2. We will reply with a prepaid return label and simple instructions.
3. Pop your items in the post within 14 days of receiving your label.

Refunds

Once your return reaches us, we process your refund to the original payment method within 5–7 business days. You will get an email the moment it is on its way back to you.

Damaged or incorrect items

If anything arrives damaged or wrong, contact us within 48 hours and we will make it right straight away — no return needed.